RETURNS POLICY
MERCHANDISE:
RETURNS:
All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a refund within 14 days of delivery, however, customers are responsible for all shipping costs. Items must be returned to us in original condition.
Please use the original packaging included in your shipment to return any item(s). Once our team has approved the returned stock, your refund will be credited directly back to the original form of payment used. Your refund will be processed within 5-10 business days from when your return is received, most likely sooner.
If the return is a result of our error (for example, you received an incorrect or defective item, etc.) we will bear responsibility for the return shipping costs.
Werner Bronkhorst reserves the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by Werner Bronkhorst.
Please also note that Werner Bronkhorst intentionally manufacturers small quantities of merchandise to limit overproduction. It is not guaranteed that you will be able to repurchase an item after you have returned your original order as it may be sold out.
To initiate a return, please contact art@wernerbronkhorst.com with RETURN #ORDERNUMBER as the subject line.
EXCHANGES:
As Werner Bronkhorst intentionally manufacturers small quantities of merchandise to limit overproduction, exchanges of any kind are not permitted.